Privacy Policy

Effective Date: 04/15/2025

The Soft Spot LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, softspotcafe.com (“Website”).

1. Information We Collect

When you interact with our Website, we may collect:

• Personal Information – such as your name, email address, phone number, or any information you voluntarily submit via contact forms or event inquiries.

• Non-Personal Information – such as your browser type, IP address, and browsing behavior, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to event inquiries or messages

• Process bookings and communicate with you

• Improve the Website and our customer experience

• Send updates or promotional materials (with your consent)

• Comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies (like Google Analytics) to understand how visitors use our Website and to improve our services. You may choose to disable cookies in your browser settings at any time.

4. Sharing Your Information

We do not sell or rent your personal information. We may share limited data only with:

• Trusted service providers (e.g., Squarespace, Google Analytics)

• Legal authorities if required by law or to protect our rights and users

• In connection with a business transfer or company asset sale (if applicable)

5. Data Security

We take reasonable steps to protect your personal data, including technical and organizational measures. However, no internet transmission is ever 100% secure. You use our Website at your own risk.

6. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your personal data

• Opt out of marketing communications

• Ask how your data is being used

To make a request, please contact us using the info below.

7. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from anyone under 13. If you believe we have accidentally collected such information, please contact us for removal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: thesoftspot.oc@gmail.com